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Category: Surveys

Royal College of General Practitioners Research and Surveillance Centre (RCGP RSC)

The RCGP RSC, is an active research and surveillance unit and sentinel network, that has been involved in national surveillance of flu and other infectious diseases for over 50 years. You can find more information about their work and principal outputs here:

The Network, growing from under 100 practices to over 400 practices, has recently received funding by NHS England to double the size of the practice network and create a workload observatory. Practices within this network have been receiving feedback on data quality and have been receiving individual support from a dedicated team of practice liaison officers. Practices also have the opportunity to be actively involved in funded research studies and can determine the level of their involvement. Currently practices in the network benefit from:

  • Continuous feedback on coding and access to an individual interactive dashboard. The feedback has the additional benefit of demonstrating a commitment to constant quality improvement during CQC visits
  • The opportunity to participate in funded research without the hassle of signing additional paperwork. RCGP RSC advertises new research opportunities in their monthly newsletter
  • A free Research Ready Advanced accreditation. The standard cost is £50 for a practice to Advanced-accredit for each year you are an RCGP RSC member
  • A team of Practice Liaison Officers who actively support the network and train practices as needed

We are seeking further information and will publish it when available.

Record transfer safety breach Docman Ė survey

The GPC has serious concerns about the potential impact of the recent record transfer safety breach concerning Docman 7.  We warned practices recently that the GPC would be conducting a survey of practices.  The information that the survey would address was:

  1. Find the 'unprocessed' folder on your Shared Drive (Shared > PCTI > DOCMAN7 > DATA_S1 > EDT > UNPROCESSED). Enter the total number of files.
  2. Download and run the Docman tool, then enter the total number of files left in this folder.
  3. You will be asked to carry out a clinical risk assessment on the remaining files. Please enter the total number of risk assessments.
  4. What is the total number of practice hours spent reviewing and completing this task?
  5. Was the practice at the time of Docman installation instructed how to use the Docman Alert scheduler?  Yes/No/Donít know/Not aware of the alert scheduler.

The time has now come to respond to this survey.  Please would practices do so using the information they have already gathered, using the following link:  Many thanks. 

Technology review

Health Education England (HEE) made a recent call for evidence to hear from experts across the NHS and technology sector to support the Topol Technology Review after the publication of their interim report. This is a major independent review led by cardiologist, geneticist, and digital medicine researcher Dr Eric Topol facilitated by HEE. It was commissioned by the Secretary of State for Health to help inform the work of the draft workforce strategy, Facing the Facts, Shaping the Future, A health and care workforce strategy for England to 2027.

The Interim Report proposes three key principles, which should govern the NHSís future workforce strategy:

  • Patients: If willing and able to do so, will be empowered by new tools to become more actively involved and engaged in their care.
  • Evidence: The introduction of any technology must be grounded in robust research evidence with a fit for purpose and ethical governance framework that patients, public and staff can all trust.
  • Gift of time: Whenever possible, the adoption of technology should be used to give more time for care, creating an environment in which the patient-clinician relationship is enhanced.

HEE have asked to hear from people with evidence and experience of introducing new technologies in healthcare, and healthcare workforce education and development, with a view to informing the Final Report, towards the end of 2018.

If you would like to individually respond to this call for evidence, then please visit for more information and to submit your response. responses here

GP case studies to aid GP recruitment

Health Education England is asking for case studies to raise awareness of the benefits of a career in primary care. As the next round of recruitment for GP training applications will open 7 - 29th November 2018, HEE are keen to feature some accounts from GPs and GP trainees who are willing to describe how they feel about treating their patients and what they have achieved or what the outcome /benefit was.

As doctors spend a majority of their training and working life in hospitals, the aim is to better show what can be achieved by working in primary care:

  • The skill of the primary care clinician in triaging, determining a diagnosis or treatment with multiple undifferentiated presentations.
  • Challenge and stimulation of using the range of your medical training, dealing with conditions not limited to one body part or system.
  • The ability to influence, educate and help prevent illness.
  • The satisfaction of a good outcome for the patient.

All they want is a reflective 500-word account of a particular patient or group of patients within your clinical practice, special interest or portfolio experience.  If you would like to volunteer, please email GP Recruitment where the team will be on hand to guide you through.

Patient satisfaction survey 2018


A good result for Gloucestershire practices again:

  • 83.8% described the overall experience of their GP surgery as good.  
  • 68.6% of patients rated their overall experience of making an appointment as good.
  • Of everyone who wanted a same day appointment, 66.1% got one.  
  • Of those who have a preferred GP, half (50.2%) said that they see or speak to them a lot of the time, almost always or always. 
  • 93.5% of patients felt involved in decisions about their care and treatment.
  • 87.4% felt their healthcare professional was good at treating them.
  • 78.3% of patients who have tried to use their GP practice website found it easy to access information or services.
  • Almost seven in ten patients (68.7%) reported a good experience of NHS services when they wanted to see a GP but their GP practice was closed.
  • 91.2% of patients had confidence and trust in all of the people they saw or spoke to when their GP practice was closed.

Online consultations survey

NHS England have created a survey into online consultations. They are running two public surveys seeking views from GPs, practice teams and members of the public on what people think about the idea of online consultations so that service can be improved and to increase their availability and use. The survey closes on 15th June.  Access the survey here.


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